Support

Remote Technical Support

Monroe Bank & Trust strives to take the utmost care when in use of your computer. However, Monroe Bank & Trust cannot guarantee that our service will resolve your problem or that attempting to rectify your technical issue will not cause additional problems requiring further action by you. By requesting and accepting a remote session from a Monroe Bank & Trust representative to remotely assist you with a technical related issue, you accept responsibility for any changes made to the desktop content or system settings. Monroe Bank & Trust does not assume and is not responsible for any liability for the linking and viewing of any desktop content, the operation of the Monroe Bank & Trust QuickSupport software or system performance. Monroe Bank & Trust recommends that you remain seated at your desktop throughout the entire remote session. It is up to you to ensure that your data is backed up on a regular basis. Monroe Bank & Trust will not be held responsible for any data loss during or after a remote session.