Security & Fraud Center

Remember: Monroe Bank & Trust will never request personal information such as Social Security numbers, account numbers, user IDs, PINs or passwords via e-mail, telephone, text or by fax. If someone phones you claiming to be a Monroe Bank & Trust representative and asks for your PIN or password, do not give it out. Ask for identification and contact us immediately to report the incident.

Please be vigilant to always monitor your card activity. Please report any suspicious Phone Call, Text or Email. If you detect any suspicious activity on your account, notify Monroe Bank & Trust immediately at 800-321-0032.

Monroe Bank & Trust is absolutely committed to providing the most secure banking environment available to protect privacy, confidentiality and account information. It is important that you understand what information we collect, how we use it, the safeguards in place that protect that information. We use a variety of methods to make sure your details are safe, from requiring a User ID and Password when you log in, to using Secure Socket Layer (SSL) encryption for all your online transactions.

In addition to stringent authentication procedures, you need to take steps to protect yourself. By reviewing the links below, you’ll learn more current trends in fraud and identity theft. Explore tips to help you manage your confidential information, avoid scams by con artists, and review current security threats and steps you can take to help lower the risk of unauthorized activity on your account.

How Monroe Bank & Trust Protects You

Understanding the Problem