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On May 6th starting at 5:00pm, we will be performing phone system maintenance that is expected to be completed by 7:00pm. This will incoming calls to the after-hours Customer Service Center help line.  Phonelink will be unavailable during this maintenance but Online and Mobile Banking applications will be available.  As always, customers can send an after-hours request to the Customer Service Center by emailing

Or you can reach out to us directly for the following:

  • To report a lost or stolen Monroe Bank & Trust Debit or ATM Card:  1-800-472-3272
  • To report a lost or stolen Personal Visa Credit card:  1-800-883-0131
  • To report a lost or stolen Business Visa Credit card:  1-855-436-4214
  • For assistance with Merchant Processing:  1-888-208-7231