- Immediately call the MBT Customer Service Center (CSC) during their normal business hours* at 800-321-0032 to report any card loss.
- After normal business hours and on Sundays, contact the appropriate 24-hour hotline below to report your lost or stolen card:
Visa Credit Cards: Please call 1-800-883-0131
MasterMoney Debit Card OR 7-24 Banker ATM Card:
Please call 1-800-236-2442
- Notify all of the participating merchants with whom you’ve set up automatic bill payments.
- Once MBT issues you a new card, call the merchants to reestablish your automatic bill payments with your new card.
MBT will cancel your lost or stolen card immediately and send a replacement.
Discover MBT Online Bill Pay to see if this convenient service can help you to avoid using your credit or debit card for automatic payments.
Click Here to visit the Federal Trade Commission website to review your rights and responsibilities regarding lost or stolen credit, debit or ATM cards.
*CSC business hours:
Mon.-Thur. 8 am - 5 pm
Friday 8 am - 6 pm
Saturday 8:30 am - 12:30 pm